We are delighted to create modules and courses in response to your specific needs. Or, we will customize some of our existing designs for your organization.
Some of our currently most popular modules and courses are described below.
ResultSpaceTM
A Powerful Approach to Alignment and Action
ResultSpace is a three day program designed to explore options, gain alignment, and catalyze action within your team.
Finance for Non-Finance Professionals
Raising the Business Acumen of Senior Leaders
This world-class customized program is designed to help non-financial senior leaders master the business skills required today, including interpreting the company's internal business documents, understanding its important performance indicators, preparing a compelling business case, and assessing the financial implications of key functionally driven actions.
The Influence Playbook
Change Management that Really Works
The greatest challenges of leadership are helping individuals change behavior and aligning the behavior of hundreds or thousands of employees in support of shared goals. This program provides leaders with a systematic approach to influencing the behavior of employees that can help a company improve quality, launch new products, improve customer service and drive greater productivity.
Creating Collaborative Teams
Measuring Your Collaborative Capacity - Overcoming the Challenges Posed by Complex Teams and Tasks
This innovative program provides practical, well-grounded approaches to building Collaborative Capacity within your organization. Based on one of the largest academically-grounded studies of team collaboration ever conducted, the assessment and detailed approaches included in this program will help your teams share knowledge more effectively.
SilenceFails
Conflict Resolution and Crucial Conversations
The simple truth is that most projects fail to achieve the desired results. More than half exceed budget and/or miss planned timeline or quality goals. Despite a widespread focus on elaborate project management and executing with excellence, most organizations continue to struggle. Silence - the unwillingness of participants to speak up about critical issues - is one of the key pitfalls. The program develops practical leadership skills for addressing the "Silence Fails" dynamic. Participation will maximize the chances of success for your most critical and strategic business projects.
Hidden Logic
Understanding and Managing Cultural Change
Powerful cultural norms are encoded in an organization's "Unwritten Rules" - the beliefs and behaviors that are not part of the official policies and practices, but are passed by word of mouth from employee to employee. Changing the culture requires understanding this "Hidden Logic." In this course, participants learn specific ways to describe and decode the organization's Unwritten Rules and identify straightforward levers for change.
Driving Growth through Innovation and Customer Delight
Creating an Extraordinary Customer Experience
A differentiated and compelling customer experience is a key to profitable organic growth. Meaningful improvements to customer experience often yield 10-25% bottom-line improvements. This program will provide both strategic and practical frameworks and perspectives for engineering a breakthrough customer experience. It will outline the key elements of successful experience delivery, including a closed loop design for measuring and monitoring improvement and innovation.
What It Means to Work Here
Creating a Signature Experience for Employee Engagement
Creating a distinctive employee experience, consistent with your organization's values and work environment, is the key to employee engagement and improved performance. Rather than trying to be all things to all people or applying best practices in a haphazard fashion, exceptional organizations communicate their unique employee value proposition through Signature Experiences - highly visible elements of the employee experience and powerful symbols of the company's human capital values. This program shows you how to increase engagement in your organization by creating a Signature Experience.
Managing Across the Ages
Understanding and Leveraging Generational Diversity
Fascinating curricula based on in-depth research, engaging exercises, and pragmatic ideas for new workforce practices are the basis for this timely program. Unlike other programs, many of which rely on stereotyped descriptions of the generations, this course helps participants understand why people relate to work they way they do, providing a valuable perspective that can be applied to any individual, from any background.
The Insight Series
Bringing New Ideas and Disruptive Perspectives to Your Organization
The Insight Series brings an "outside-in" perspective to your leadership. Sessions encourage participants to look at the world in new ways, discern important trends, and consider emerging management practices. Sessions in the Series are facilitated by senior instructors with years of experience and based upon rigorous, award-winning research.
Think Differently!
Leading an Innovative Organization
Leaders have three critical roles in creating an innovative organization: they must create and environment that fosters collaboration, they must pose intriguing questions to the organization, and they must insure the organization is continually exposed to disruptive ideas, either by bringing new people and ideas into the group or creating ways for members to have on-going contact with those outside the organization. Based on ground-breaking research and years of client experience, this session explores these key leadership challenges and provides participants with a wide variety of approaches for accomplishing these three objectives in your organization.
IT Strategy for Relationship Managers
Becoming a Partner for Innovation, Collaboration and Growth
Well-managed IT organizations are poised for the next evolutionary leap - from a partner in business performance to an active agent of innovation, collaboration, and growth. This program explores the IT Relationship Manager's role in this expanding business-IT capability and provides practical tools and concepts to strengthen the RM's effectiveness. Participants will explore ways to create a meaningful IT strategy in relation to the firm's line of business, market, customer experience and business strategies. The program includes key concepts such as Relationship Management Maturity, IT Portfolio Investment Benchmarks, IT Links to Firm Performance.
The Next Generation Enterprise
Reshaping Your Organization for the Next Wave of Business Challenge
A Next Generation Enterprise is an organization ready to thrive in a highly connected, variable and demanding marketplace - focused on innovation and on delivering a differentiated customer experience. It combines modular business architecture, agile processes, and agile talent to operate and innovate on demand. It manages analytically and experiments continuously. Its collaborative culture permeates all of its relationships among employees, customers and partners of all kinds.
This program helps your executive team understand what it takes to become an NGE by providing deep understanding of the disruptive forces reshaping businesses today and a no-nonsense appraisal of what it will take to sustain business success. Participants gain alignment around a basic roadmap for change and a commitment to take action.
Life After Outsourcing
Successfully Managing Relationships with Sourcing Partners
Up to two thirds of outsourcing relationships fail to meet their objectives. Success is not easy - and an outsourcing contract, no matter how carefully crafted, is no guarantee. Keys to success include managing the evolution of the relationship with the provider, developing strong leadership and clear roles in managing the relationship, constantly measuring the value of the relationship, and operating a set of robust sourcing management processes model that create an environment of discipline, partnership, and differentiated competence. This program provides practical tools for managing "life after outsourcing" well.
The Wiki Workplace
Leveraging Collaborative Technologies
Just as the next generation of the Web is revolutionizing media, culture, and the economy, the Net Generation and its Web 2.0 tools are profoundly reshaping organizations and workplaces. This innovative program is designed to identify the collaborative opportunities your organization has through the strategic adoption of Web 2.0 technologies and related methods that advance your business interests. A blend of education and design, this program provides leaders with a solid understanding of the emerging options and a guided planning process.
Making Sense of the Rapidly Changing World
Understanding and Leveraging Major Trends
Over the next several decades, a number of changes will rock our working world. Technological improvements will drive the cost of communication toward zero. Labor will be in tight supply and key skills in critical shortage. Corporations will tap global networks and face competition from new geographies. Employees will demand increasingly customized approaches to their relationship with corporations. Technology will allow corporations to take new shapes, changing in ways that align more closely with the preferences of tomorrow's employees. Growth will depend on new capabilities in lateral collaboration and innovation. This workshop provides a concise and thought-provoking discussion of the most significant work place trends of our time and helps senior executives think about the implications of these disruptive forces for your business.
Talent for 2020
Creating a Workforce Plan
The shifting global demographics, dynamic mix of generations in the workforce and increasing scarcity of skilled and knowledgeable employees have established the need for comprehensive Workforce Planning as a strategic enabler of agility and competitive advantage. Research shows that most organizations have only recently begun to focus on this issue. Organizations need long-term executive commitment to building a set of strategic talent initiatives, with a talent plan tightly linked to the business strategy, to prepare for an uncertain future and a competitive global talent pool. This program provides step-by-step guidance on developing a plan that will help insure you have the talent you need in 2020.
For more information, email us at educationinfo@ngenera.com.