nGen Collaboration Suite
Wikinomics On-demand
| The ability to harness the power of community or "collective intelligence" plays a key role in evolving into a next-generation enterprise. The nGen Collaboration Suite serves as a foundation for enabling collective intelligence and collaborative processes across all nGen applications. nGen Collaboration components can be easily configured into purpose-driven composite applications, making it possible to provide the power of community to existing legacy systems. |
nGen Collaboration Components:
nGen Collaboration
Our full suite of collaboration-based components includes blogs, discussion threads, wikis, interest groups, organizational structures like tag clouds, polling, Web monitoring and an analytics package to make structured sense out of unstructured content. Collaboration components can be configured into a number of solutions, depending on the task and desired outcome. These are all delivered through a flexible, branded Web presence.
Crowdsourced Insight
Products used to be developed and sold using "plan and push" - where the marketing department was the center of innovation. With the Web, that has all changed. Today, nGens co-create products with their customers using online collaborative methods. nGenera's Crowdsourced Insight provides companies a discussion hub where its customers can communicate and interact among themselves or directly with the company. With CI, companies are able to engage in two-way communications with its customers through blog postings, wikis, polls, announcements and comment and discussion threads.
Web Listener
The Web listener enables a company to listen, learn and respond to relevant activity from across the Web. By leveraging persistent, structured searching of the Web based on business objectives, companies can now stay on top of the latest and most relevant messaging and conversations impacting their business in real-time.
Enhanced by powerful analytics, companies can determine which conversations are most relevant, and construct proactive messaging, engagement, and response strategies.