Increasingly, detailed personal data about individuals can be mined from a variety of accessible online venues. Our digital footprints provide a wealth of information that is used to create trust and facilitate transactions; it drives the new economy, and for leading enterprises, it also provides significant opportunity to improve enterprise collaboration, human resource management, marketing, and customer service.
In this session, Nauman Haque will outline the elements of a rich user profile and discuss why these profiles are fundamental to next generation enterprises. Specifically, Nauman will look at how detailed and increasingly transparent information about employees’ background, expertise, and areas of interest will create a new paradigm for knowledge management and information exchange. On the customer side, he will highlight how personal identity information can be used for product and service customization, as well as new types of customer-centric marketing.
2.0 Webinar: Pervasive Personal Identity
Thursday, July 23, 2009
1:00 pm – 2:00 pm EDT
Please complete the form below to register for this webinar, and the event details will be delivered via email. If you have any questions, please contact us.
|
|
NAUMAN HAQUE is a Senior Analyst at nGenera with a strong background in IT and business strategy. Prior to joining nGenera, Nauman spent five years as an analyst with Info-Tech Research Group where he authored over 200 research notes and whitepapers on technology and management issues. Since joining nGenera, his research has focused on open innovation, social media communication, customer engagement, talent marketplaces, and new disruptive Web 2.0 business models.
|
|