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Does Always On Mean Always Accountable to Your Employer?
by Ian Da Silva on Jul 21, 2008 - 09:39 PM read 21 times
Source: http://www.wikinomics.com/blog/?p=1762In the age of always on technology, which “allows” us to be connected to the office 24/7, it is getting harder and harder to determine when a personal and private activity is actually just as it’s described - personal and private. Just ask Colin Wrightman, Lara Logan, Max Mosley orLarry Craig, eachmentionedin a thought-provokingarticle in this morning’s Globe and Mail newspaper. Each of these individuals has been ... read more -
On-Demand Webinar: They're Here! Generation Y Enters the Workforce
by Mary on Jun 20, 2008 - 02:44 PM read 212 times
They're Here! Generation Y Enters the Workforce Generation Y - the Millennials - are joining the workforce, and they are bringing with them new attitudes and experiences. Viewed through the lens of a Boomer, these new entrants can look very challenging! Learn how you can adapt your approcach to the hiring, engaging and retaining - or even just understanding - of young workers. During this on-demand webinar, award-winning author, < ... read more -
Whats your nGen Era Story?
by Susan Scrupski on Apr 29, 2008 - 08:38 PM read 2619 times
Source: http://susanitsa.wordpress.com/?p=213BSG Alliance, my employer, changed its name to nGenera (en-gen-ER-a) this week. I really like the new name and logo. Because we’ve grown so fast (acquiring 5 companies in less than a year), it was important to mash-up all the humans under one single identity and brand. I’m sure someone in my company will correct me if I’m wrong, but I think it was ... read more -
A more human place to work
by Esteban on Dec 12, 2007 - 02:41 AM read 1466 times
Source: http://yourflatworld.wordpress.com/2007/12/12/a-more-huma...Today I write from a plane on my way to one of our events at the beautiful Pebble Beach Golf Resort on the Monterey Peninsula (I know, I know, Ive got it rough) and was thinking about the last time I was there. Earlier this year, I had the honor, privilege, and sheer, paralyzing intimidation of speaking to a group of executives following read more -
Picking Locations for BPO
by Esteban on Nov 08, 2007 - 09:59 PM read 1775 times
Source: http://yourflatworld.wordpress.com/2007/11/08/picking-loc...A reader, Phil,recently asked about which geographies are particularly strong in certain skill sets for BPO (see my post If not China, then where?) Before I go on though, there’s an important consideration that is making previous BPO decisions look bad, and my case for diversifying your portfolio of locations look good! The slide of the dollar relative most currencies is making offshore expensive! In fact, ... read more -
Death to Offshoring. Long live Offshoring!
by Esteban on Nov 04, 2007 - 09:49 PM read 2081 times
Source: http://yourflatworld.wordpress.com/2007/11/04/death-to-of...Apologies to Rob Thomas for my blatant swiping of the title of his blog entry. For those of you who don’t know, he is a musician-the lead singer for Matchbox 20-and his successful solo career had led the media to pronounce his band dead. I am amused by how quickly we jump to conclusions about the failure of offshore sourcing of labor. Now, I know I am ... read more -
Let the debate begin!
by Esteban on Oct 23, 2007 - 12:25 PM read 766 times
Source: http://yourflatworld.wordpress.com/2007/10/23/let-the-deb...Well, at long last, I am entering the blogosphere, and now that I am here, I am not sure I know where to start. Globalization ignites many passions, including my own, so I will make my first post about some of the observations and interpretations that I hope to be discussing with you, the reader and fellow blogger, over the coming weeks and months. Globalization does not mean “read more
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