Tagged with Outsourcing
Results for Tag(s): Outsourcing
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The Moral to the ICM Saga
by Julien Dionne on Jun 09, 2008 - 02:00 AM read 103 times
Source: http://compensationexpert.blogspot.com/2008/06/moral-to-i...The blame cannot be put on one person. ABC Corp, the ICM vendor and the consultant all own some of the responsibility for the issue.The entire situation could have been avoided if the requirements had been better designed. Requirements could have been better designed if the compensation plans had been completed with enough details. The vendor would probably have done a better job at scoping out the work initially ... read more -
The ICM Saga Continues...
by Julien Dionne on Jun 05, 2008 - 11:00 PM read 180 times
Source: http://compensationexpert.blogspot.com/2008/06/icm-saga-c...It's Thursday; meeting time. The vendor explains the requirements from the RFP did not accurately reflect what needed to be performed by the ICM solution. "Because the scope of the project did not include all this additional work, it will cost more and take more time to complete", says the vendor calmly. "But your sales rep said it would not be a problem!", exclaims the comp director of ABC Corp. " ... read more -
The Saga of Purchasing an ICM System
by Julien Dionne on Jun 04, 2008 - 12:00 AM read 169 times
Source: http://compensationexpert.blogspot.com/2008/06/saga-of-pu...ABC Corp hired a consultant with extensive Incentive Compensation Management (ICM) experience to scope the requirements to be included in the Request for Proposal (RFP) for the purchase of a new ICM solution. The consultant diligently researched the latest industry trends, ICM best practices, client needs and leveraged his experience to create an outstanding requirement document. Weeks later the RFP is born, after having spent countless hours being sent back ... read more -
Business-IT Maturity and Smaller Businesses
by Vaughan Merlyn on Mar 13, 2008 - 06:00 AM read 262 times
Source: http://itorganization2017.wordpress.com/?p=205Someone sent me an email about my blog and the small business in which she works. She wrote, “Level 2 sounds like my workplace. It drives me insane that we have no in-house IT person. I feel that any business over a certain size should have at the very least a part-time in house IT person. I think it is very difficult for a smaller, less ambitious ... read more -
Are Your Vendor Partners Holding You Back?
by Vaughan Merlyn on Feb 07, 2008 - 04:59 AM read 1519 times
Source: http://itorganization2017.wordpress.com/?p=174I’ve been talking lately to CIO’s about Business-IT Maturity as part of the Reaching Level 3 multi-company research I am leading. Arecurring theme has come up enough times for me to believe it’s not an aberration. Several CIO’s have said to me something along the lines of, “We have several major business partners (providers of hardware, key systems software, enterprise applications software, networking components, major ... read more -
Did You Accidently Outsource Your Enterprise Architecture?
by Vaughan Merlyn on Dec 21, 2007 - 12:44 PM read 476 times
Source: http://itorganization2017.wordpress.com/2007/12/21/did-yo...I’ve referenced Enterprise Architecture several times in this blog, and see it (or lack thereof!) as a common “sticking point” (see, for Example, Enterprise Architecture and Level 2 Sticking Point) as it’s one of those things that does not naturally “grow” out of less mature practices (IT Architecture, for example) but takes a different twist (bottom up to top down, and inside-out to outside-in, for example). I’ve found myself ... read more -
Why are we still debating offshoring?
by Esteban on Nov 13, 2007 - 12:40 PM read 2979 times
Source: http://yourflatworld.wordpress.com/2007/11/13/why-are-we-...Its November of 2007 and we are still having violent discussions about offshoring. A recent post in InformationWeek’s blogs triggered, as of today, 162 mostly emotional comments. I think the ship has sailed, yet cannot resist joining the debate. Amongst them, there are some enlightened points of view (I happen to agree with the author on many). And for the record, these opinions, as well as ... read more -
Picking Locations for BPO
by Esteban on Nov 08, 2007 - 09:59 PM read 1619 times
Source: http://yourflatworld.wordpress.com/2007/11/08/picking-loc...A reader, Phil,recently asked about which geographies are particularly strong in certain skill sets for BPO (see my post If not China, then where?) Before I go on though, there’s an important consideration that is making previous BPO decisions look bad, and my case for diversifying your portfolio of locations look good! The slide of the dollar relative most currencies is making offshore expensive! In fact, ... read more -
Why some love to hate professional services
by Esteban on Nov 06, 2007 - 10:59 AM read 1435 times
Source: http://yourflatworld.wordpress.com/2007/11/06/why-some-lo...OK, so I never promised I would stay on topic. Steve Hamrin’s brief comment awakened one my deepest passions and pet peeves with services companies: why do we rush to productize everything we do? Why do we only sell “what we’ve got” instead of “what you need”? Why does everything look like a nail to our hammer? The beauty of not having a physical product is that we ... read more -
Death to Offshoring. Long live Offshoring!
by Esteban on Nov 04, 2007 - 09:49 PM read 1959 times
Source: http://yourflatworld.wordpress.com/2007/11/04/death-to-of...Apologies to Rob Thomas for my blatant swiping of the title of his blog entry. For those of you who don’t know, he is a musician-the lead singer for Matchbox 20-and his successful solo career had led the media to pronounce his band dead. I am amused by how quickly we jump to conclusions about the failure of offshore sourcing of labor. Now, I know I am ... read more -
So if not China, then where?
by Esteban on Oct 25, 2007 - 06:57 PM read 1974 times
Source: http://yourflatworld.wordpress.com/2007/10/25/so-if-not-c...In my last post I offered a provocative stance on multinationals development of their Chinese presence. A legitimate question to ask, then, is where will we grow and prosper if not China? It turns out that lots of regions and nations are experiencing growth that makes them attractive to multi-nationals. Both from a markets and a workforce perspective, there are more than a few alternatives. For the purpose of this ... read more -
Let the debate begin!
by Esteban on Oct 23, 2007 - 12:25 PM read 698 times
Source: http://yourflatworld.wordpress.com/2007/10/23/let-the-deb...Well, at long last, I am entering the blogosphere, and now that I am here, I am not sure I know where to start. Globalization ignites many passions, including my own, so I will make my first post about some of the observations and interpretations that I hope to be discussing with you, the reader and fellow blogger, over the coming weeks and months. Globalization does not mean “read more -
India outsources outsourcing
by shoonya
on Oct 18, 2007 - 04:31 AM read 1368 times
Dunno, if any of you caught this article in The Guardian. http://business.guardian.co.uk/story/0,,2190248,00.html?gusrc=rss&feed=networkfront We can't feign ignorance and say we didn't see this coming. To me the big lesson learned is KISS (Keeping it Simple, Stupid) when it comes to value proposition to clients. The outsourcing model had a simple message 'We WILL save you money'. Companies fell for this. Today these outsourcing companies have admirably reached critical mass and ... read more
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