Tagged with Social Media
Results for Tag(s): Social Media
=> matched 83 conversations and an additional 7 replies
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Comments: valuable contributions or ramblings of the inebriated homeless?
by Denis Hancock on Jul 15, 2008 - 09:15 AM read 55 times
Source: http://www.wikinomics.com/blog/?p=1717A little while ago I wrote a two-part series called “Looking into the blogosphere through a sporting lens” (part 2 is here). The purpose of the series was to look at some questions underlying a Costas Now program, which itself was supposed to be an insightful look at the role of the blogosphere in relation sports reporting. While the video itself devolved into something ... read more -
How Enterprises are using Twitter
by Brian Magierski on Jul 08, 2008 - 08:58 AM read 154 times
Source: http://brian.magierski.com/2008/07/08/how-enterprises-are...Here is a great article from today’s Boston Globe about how Comcast and Southwest Air are using Twitter - fascinating stuff. It also highlights Dell’s social media efforts, and the IdeaStorm concept for bringing their customers inside their organization to co-innovate (Customer Inside). From Josh Bernoff, Forrester Research analyst and co-author of < ... read more -
Circles of Expertise in 2.0 for Biz
by Susan Scrupski on Jul 07, 2008 - 06:50 PM read 264 times
Source: http://susanitsa.wordpress.com/?p=238For a long while now, Jevon MacDonald and I have been grousing about how the different players involved in delivering 2.0 solutions to business can often be confused and misunderstood. We started working on a graphic, which I’ll happily “open source” for anyone’s input or for re-purposing. Just send me a note and I’ll invite you to the shared space we are working on at Vyew. Generally ... read more -
Good Identity 2.0 presentation
by Jeff Milne on Jun 25, 2008 - 04:35 PM read 278 timesFast pased, entertaining, informative presentation (great example) on digital identity from Dick Hardt at Sxip Identity: http://identity20.com/media/OSCON2005/ His Blog is here: http://identity20.com/ ... read more -
List of Community Managers by industry
by Jeff Milne on Jun 24, 2008 - 01:47 PM read 75 times -
Get Satisfaction!
by Brian Magierski on Jun 23, 2008 - 05:14 PM read 429 times
Source: http://brian.magierski.com/2008/06/23/get-satisfaction/Just happened upon a pretty cool new web service called Get Satisfaction. It is a community site self proclaimed as “People powered customer service for just about everything”. I found the service doing a search on private video chatting for Seesmic. It is incredibly easy to use, and addresses a number of customer experience and support needs: I can pose a problem to the community and get feedback ... read more -
A Year's Summary of Personal Reflection II
by Susan Scrupski on Jun 16, 2008 - 07:02 PM read 1285 times
Source: http://susanitsa.wordpress.com/?p=232It’s that time again when I feel compelled not only to wrap up highlights of the Enterprise 2.0 conference, but to divulge my thinking on where we are in the progression of widespread 2.0 adoption — in our personal lives and at work. It’s hard to top my impassioned first post on this topic from last year: A Year’s Summary of Personal Reflection. Not only was ... read more -
Here Is Your Next Generation Web 2.0 Recruitment Site Checklist
by 'Bayo Akinola-Odusola on Jun 10, 2008 - 07:54 PM read 184 timesIn a previous conversation we had a peek into next generation successful Web 2.0 recruitment/career websites and some of the things candidates have come to expect based on their consumer experience on the net. This post digs a little deeper and provides a checklist for you if you are currently on the fence about moving your recruitment career site to next generation. Success Leaves Clues... The top dogs of Web ... read more -
Goodbye airline travel; hello holographic video conferences
by Junko Matthews on Jun 05, 2008 - 02:56 PM read 571 times
Watch this Cisco/Musion Systems TelePresence holographic video conference. Cisco CEO John Chambers, in Bangalore, "beems up" Martin De Beer and Chuck Stucki who are in San Jose. http://www.musion.co.uk/Cisco_TelePresence.html ... read more -
FREE ITSinsider Pass to Enterprise 2.0 Conference
by Susan Scrupski on May 22, 2008 - 10:46 AM read 1864 times
Source: http://susanitsa.wordpress.com/?p=225TechWeb is offering a free conference pass (at a $2200 value) for a lucky ITSinsider reader. All you need to do is post in the comments why you subscribe to/read the ITSinsider blog and why you want to go to the conference. Special preference will be given to an ITSinsider reader who adds me to your blogroll. Of course, most readers are ... read more -
Boston in June Enterprise 2.0 on the Waterfront
by Susan Scrupski on May 16, 2008 - 03:41 PM read 3082 times
Source: http://susanitsa.wordpress.com/?p=222It’s that time again, the hallowed Enterprise 2.0 conference is revving up for early June. I was pleased to work on the agenda this year with Steve Wylie, the conference organizer, along with other members of the advisory board. The conference is in its second year and promises to reflect the maturation that occurred in the space over the past ... read more -
Facebook Users per Country and Correlation to GDP
by Julien Dionne on May 09, 2008 - 05:27 PM read 266 timesLast weekend I had a bit of time to play around in my Facebook account and found out a neat feature - it is possible to see how many Facebook users there are in different countries and corresponding to various criteria. I started compiling some numbers and only realized after that others had discovered this feature before me. I'm posting this here because it provides a bit more details, ... read more -
Social Enterprise Software discussion buzzing last week
by Brian Magierski on May 03, 2008 - 05:01 PM read 1002 times
Source: http://brian.magierski.com/2008/05/03/social-enterprise-s...Across the blogosphere, the topic of “Enterprise Social Software” was hot this past week. Fred Wilson asks if the term itself is an oxymoron. Sam Lawrence makes a case here on how social software vendors, including his own Jive Software, and SocialText, Atlassian among others, could upend the incumbent enterprise vendors SAP and read more -
nGenera Buzz on Twitter
by Brian Magierski on Apr 30, 2008 - 12:42 PM read 201 timesFor those who do not yet know it, nGenera is live on Twitter. Here is a link to our page. Also, a cool search engine for Twitter exists called Summize. If you want to search for all nGenera mentions on Twitter, you can use Summize with this search. For those on RSS readers, you can follow nGenera mentions across the Twitterverse with < ... read more -
Whats your nGen Era Story?
by Susan Scrupski on Apr 29, 2008 - 08:38 PM read 2260 times
Source: http://susanitsa.wordpress.com/?p=213BSG Alliance, my employer, changed its name to nGenera (en-gen-ER-a) this week. I really like the new name and logo. Because we’ve grown so fast (acquiring 5 companies in less than a year), it was important to mash-up all the humans under one single identity and brand. I’m sure someone in my company will correct me if I’m wrong, but I think it was ... read more -
Crowd clout du jour did you say Facebook?
by Susan Scrupski on Apr 23, 2008 - 11:51 AM read 1768 times
Source: http://susanitsa.wordpress.com/?p=212I was flipping through The Economist this morning (one of two publications I subscribe to) and this headline caught my eye: Beware grannies on Facebook The story details about how hundreds of small investors self-organized and forced a decision reversal and reimbursement of investment funds. This is a terrific example of the power of citizen collaboration and crowd-clout. I’ve ... read more -
Further validation of Twitter as a customer experience touchpoint
by Brian Magierski on Apr 14, 2008 - 11:01 PM read 324 times
Source: http://brian.magierski.com/2008/04/14/further-validation-...These blog posts further highlight now Twitter has become a natural outlet for customer feedback as well as a relevant touchpoint. http://www.readwriteweb.com/archives/how_to_get_customer_service_via_twitter.php http://kzimmerman.typepad.com/background_noise/2008/04/dear-comcast-i.html#comment-109857586 http://www.thisisgoingtobebig.com/2007/12/does-jamba-know.html Below are companies which have set up Twitter Channels. Southwest Airlines Comcast Dell ... read more -
Comcast Cares (twitter - @comcastcares)
by Brian Magierski on Apr 13, 2008 - 09:07 PM read 440 times
Source: http://brian.magierski.com/2008/04/13/comcast-cares-twitt...I noticed recently that Comcast set up a Twitter channel for soliciting customer input directly from the social web. JetBlue is another. I’m not sure if this type of Twitter support will scale as-is, but I’m sure a service could arise to enable it to scale in the same way as services and software exist for supporting customers via email & chat. What is ... read more -
Traditional media is a great example of the dangers of ignoring NGE ideas
by Kelly on Mar 30, 2008 - 08:01 PM read 206 timesThe Eric Alterman New Yorker link at the start of this ARS Technica article is good context as well as the article itself. The tech world's lesson for newspapers, traditional media When you look at the industry with the NGE prism you see a group of organizations that have steadfastly resisted change, innovation, and profitable new niche markets while clinging to the idea that their remarkably same-minded reporters were simply smarter and better than ... read more -
YouTube brought down globally for several hours by Pakistan's government
by Jeff Milne on Feb 25, 2008 - 04:40 PM read 777 timesWhile our government (USA) is holding hearings on Comcast managing their network bandwidth, we seem to be ignoring a much more fundamental issue of global internet resiliency / availability: http://www.msnbc.msn.com/id/23339673/ "To be honest, there's not a single thing preventing this from happening to E-Trade, or Bank of America, or the FBI, or the White House, or the Clinton campaign," Underwood said. Most of the world's Internet users lost access to ... read more
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