Tagged with IS Management
Results for Tag(s): IS Management
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Web 2.0 and the Other Side of Blogging
by Vaughan Merlyn on Jul 02, 2008 - 12:56 PM read 133 times
Source: http://itorganization2017.wordpress.com/?p=271I had a client experience the other day that got me thinking about IT professionals, Web 2.0 and the not-so-simple act of “keeping up” with today’s incredible pace of technology change. I was in an IT meeting with abouteighteenIT managers. It was my first meeting with this group. I noted that EVERY one of them brought laptop computers with them, opened them, and started working on them. I ... read more -
IT Infrastructure, Options, and Cost-Benefit Analysis
by Vaughan Merlyn on Jun 23, 2008 - 01:39 PM read 219 times
Source: http://itorganization2017.wordpress.com/?p=260There was a piece on National Public Radio this morning that got me thinking about IT infrastructure funding. I think this is especially relevant as companies consider Web 2.0 technologies and ask the inevitable question - “What’s the value proposition?” It’s a great question, unless that question gets morphed (as it so often does) into “What’s the return on investment?” The NPR article was about the levees along the Mississippi ... read more -
The IT Relationship Managers Role in Expanding Business-IT Capability
by Vaughan Merlyn on May 28, 2008 - 06:00 AM read 580 times
Source: http://itorganization2017.wordpress.com/?p=243For those who care, I apologize for a recent decrease in frequency of posts - I hope it’s not a real problem for you. I’m still trying to figure out the optimal frequency and best days topost to this blog. Of course, the bigger issue is sustaining the content, which requires concentrated writing and, perhaps more important, reading time. For all good reasons, I’ve been consumed by other activities lately - ... read more -
Retiring Retirement - A Path to Business-IT Maturity
by Vaughan Merlyn on Mar 18, 2008 - 07:24 AM read 459 times
Source: http://itorganization2017.wordpress.com/?p=210I’m increasingly invited to retirement celebrations for former and current consulting clients and friends. They are quite distressing events. First, the retiree is typically putting on a brave face, boasting about all the golf and fishing they will enjoy. But often beneath the surface bluster is a deep-seated fear. Sometimes they ask me if my firm might have a role for them, or if I know any ... read more -
So, What Comes After Level 3 Business-IT Maturity?
by Vaughan Merlyn on Mar 12, 2008 - 05:36 AM read 373 times
Source: http://itorganization2017.wordpress.com/?p=201I had a question from a colleague recently that I’d like to address in this post. She asked, “Im going to ask a possibly ‘dumb’ question, but since I believe that there are no dumb questions Im asking it anyway Since level 3 is constantly evolving i.e., todays Level 3 will be tomorrows Level 2 etc., isnt it always going to be a moving target? If I was a company ... read more -
Goodby, Shadow IT - Hello, Shadow IT
by Vaughan Merlyn on Mar 07, 2008 - 05:00 AM read 1167 times
Source: http://itorganization2017.wordpress.com/?p=200In our multi-company research WebEx call earlier this week a participant reflected on the changing attitudes to “Shadow IT” - that term IT professionals give to non-IT professionals when they ’step into their IT professional turf’ and do stuff that should have been ‘better left to the professionals.’ The Shadow IT phenomenon is a great example of what I’ve referred to in the past as ’sticking points’ - ... read more -
Reaching Level 3: The Mindset Factor
by Vaughan Merlyn on Mar 05, 2008 - 05:00 AM read 615 times
Source: http://itorganization2017.wordpress.com/?p=194I’ve posted before on the role of ambition as a key factor in driving business-IT maturity. I want to move beyond that and pick up the theme of mindset. This is a topic I covered in today’s teleconference as part of our multi-client research project into business-IT maturity. According to Wikipedia, Mindset refers to the set of assumptions or methods held by ... read more -
Re-thinking Business-IT Maturity
by Vaughan Merlyn on Feb 04, 2008 - 09:36 AM read 608 times
Source: http://itorganization2017.wordpress.com/?p=166It’s time to update our venerable Business-IT Maturity curve - this is a BIG DEAL! (Well, at least it is to some of us!) For the last 10 years or so I have been drawing a simplified version of the Business-IT Maturity curve as a single ‘S’ curve, or learning curve. I typically talk about three major stages, or “levels” on this curve - Level 1 is focused ... read more -
IT Service Management vs. IT Product Management
by Vaughan Merlyn on Jan 21, 2008 - 05:00 AM read 2772 times
Source: http://itorganization2017.wordpress.com/2008/01/21/it-ser...In an earlier post, I discussed the differences between and relationships among Project, Program and Portfolio management - this continues to be a popular post. Today I’d like to explore the differences between IT Product Management and IT Service Management as they pertain to IT and to business-IT maturity. This thread is inspired in part by my colleague Roy Youngman’s post on Program Management ... read more -
Elevating Business Demand Maturity - Victim or Leader?
by Vaughan Merlyn on Jan 16, 2008 - 05:00 AM read 477 times
Source: http://itorganization2017.wordpress.com/2008/01/16/elevat...I’ve touched on this theme in several posts, but I feel it’s time to call it out: don’t be a victim - be a leader! I’m moved to get back into this because I continue to hear IT professionals bemoan the fact that “Our business partners just don’t want to use IT to innovate - they still see IT as a cost, not an investment, blah, ... read more -
Six Sigma and Process Innovation
by Vaughan Merlyn on Jan 14, 2008 - 06:28 AM read 399 times
Source: http://itorganization2017.wordpress.com/2008/01/14/six-si...The Enterprise Leadership site posted a nice piece on ITIL and Six Sigma back in December, and more recently on Getting Six Sigma Right. I want to reflect on this, and expand on my own post a while back which discussed IT Improvement versus Breakthrough. Quality guru W. Edwards Deming said you can focus on product or process, and for each you ... read more -
Chasing Perfection?
by Vaughan Merlyn on Jan 11, 2008 - 05:00 AM read 1736 times
Source: http://itorganization2017.wordpress.com/2008/01/11/chasin...Mark Runta posted recently on the question Are You Chasing Perfection? He asks an important question, and makes a powerful point. I see many IT organizations that, in the interests in getting from Business-IT Maturity Level 1 to Level 2, try for perfection, and elimination of any possible risk. This becomes one of the sticking points I’ve referred to in the past - ... read more -
Wecome Back, Information Center - All Is Forgiven!
by Vaughan Merlyn on Jan 10, 2008 - 05:00 AM read 2005 times
Source: http://itorganization2017.wordpress.com/2008/01/10/wecome...Earlier in my consulting and research career, especially in the early-1980’s to mid-1990’s, an IT organizational construct typically called “The Information Center” became popular in medium to large enterprises. The philosophy behind the Information Center (IC) could be captured in a single phrase, “teach them to fish so they’ll feed themselves for a lifetime.” IC’s comprised a small group of IT professionals (typically between 3 and 15 ... read more -
IT Mission versus Vision
by Vaughan Merlyn on Jan 08, 2008 - 05:00 AM read 470 times
Source: http://itorganization2017.wordpress.com/2008/01/08/it-mis...I posted yesterday on how IT organizational mission changes with business-IT maturity - both in terms of satisfying an evolving demand and in shaping that demand. In other words, as form follows function, organizationalcapabilities (and corresponding organizational design) follows IT organizational mission. Typically, a change in IT capabilities or organization implies aneed for, or at least a change in the future state vision of the ... read more -
Business-IT Maturity and Change in Organizational Mission
by Vaughan Merlyn on Jan 07, 2008 - 09:19 AM read 1658 times
Source: http://itorganization2017.wordpress.com/2008/01/07/busine...As I’ve been researching human and organizational development for BSG Concours’s Reaching Level 3 multi-client research, I was reminded of the role of organizational “mission” as frequently expressed through some form of mission statement. I’ve done a lot of work over the years (both research and consulting) on IT organizational change and transformation, much of which involved defining or refining organizational mission and organizational vision (with its corresponding < ... read more -
Business-IT Maturity and Human Development Archetypes
by Vaughan Merlyn on Jan 04, 2008 - 07:05 AM read 1843 times
Source: http://itorganization2017.wordpress.com/2008/01/04/busine...My post yesterday suggested that human development might be a useful metaphor for Business-IT Maturity. In particular, we might imagine the parallels between physical, cognitive, social and economic development. We might apply these developmental dimensions to both business maturity with information technology, and to the maturity of the IT organization. This gives us both the demand ... read more -
CIO vs. CTO - Whats The Difference?
by Vaughan Merlyn on Dec 20, 2007 - 06:00 AM read 648 times
Source: http://itorganization2017.wordpress.com/2007/12/20/cio-vs...One of the blogs I’ve been monitoring latelyhas theintriguing subtitle “Organizations Get the IT They Deserve”- a one-liner I’ve used from time to time (and something I truly believe!) The latest post “Starting a High Tech Business: You Need a CTO” is, per its title, oriented towards high-tech start-ups. However, it’s a good discussion of the CTO vs. CIO role - with the caveat that these terms are far from ... read more -
Business-IT Maturity: Theory Of The Case - Part 1
by Vaughan Merlyn on Dec 14, 2007 - 06:00 AM read 2206 times
Source: http://itorganization2017.wordpress.com/2007/12/14/busine...I’d liketo begin examining and making explicit a theory of the case for “Next Generation IT Capability.” By theory of the caseI mean to identify the major drivers behind increasing business-IT maturity, and lay out some basic principles of business-IT evolution - how today’s IT shops are evolving to capitalize on emerging technologies (e.g., Web 2.0, SOA, SaaS) and enable new and more valuable business models. Let’s start by considering thedrivers ... read more -
You Know Youve Reached Level 3 When
by Vaughan Merlyn on Dec 11, 2007 - 01:00 AM read 466 times
Source: http://itorganization2017.wordpress.com/2007/12/11/you-kn...Less than 60% of IT spend is to “keep the lights on and the trains running.” You have a real “partnership” with your business partners - they seek your advice frequently; you can “push back” on dumb or ideas for IT that will probably yield low value; they are open to your ideas, no matter how innovative or “different” from status quo thinking. You have an enterprise-wide IT portfolio management ... read more -
You Know Youre Stuck at Level 2 When
by Vaughan Merlyn on Dec 10, 2007 - 01:00 AM read 471 times
Source: http://itorganization2017.wordpress.com/2007/12/10/you-kn...Between 60% and 70% of IT spend is to “keep the lights on and the trains running.” (If it’s >70%, you know your in Level 1!) Your business partners treat you as “order takers” - bringing you somewhat fleshed out needs that they want you to act upon. You’ve implemented Portfolio Management disciplines, but only for project and program related work - not for steady state services (e.g., desktop support). Your ... read more
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