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Conv By: lamarguerite
Icon-thread a reply to Behavioral Engineering and the Design of Influential Experiences: Example - Influencing Sustainable Behavior
by lamarguerite on Jul 13, 2008 - 04:53 PM read 121 times
Source: http://customerinnovations.wordpress.com/?p=83#comment-227 		External

Absolutely. Your findings are consistent with basic principles of cognitive- behavioral psychology, ie, thoughts influence feelings influence behaviors influence thoughts in a never ending loop. One can induce change either at the thoughts or behavior levels.

You may also be interested in following the thread of discussion at:

http://lamarguerite.wordpress.com/2008/07/13/shaping-normative-behaviors-is-key-to-climate-strategies/


Cognitive Ergonomics, Customer Analytics, customer behavior, customer experience, customer innovations, energy conservation, energy consumption, experience design, fostering sustainable behavior, Frank Capek, personae, sustainable behavior, Utilities
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