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Conv Tim Bevins
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re: Release of nGen Collaboration v6.10!
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by Tim Bevins on Jul 23, 2008 - 06:01 PM read 71 times
 

Favorites, Recently Viewed, My Page (especially!), Tell A Friend with a Message are excellent improvements and make the site much more useful and user friendly.

I am a bit perplexed, however, about why so many people (apparently) were so interested in hiding membership in a group ("prying eyes" seems rather a harsh term, as if others wanting to see what a group was doing were intent on subverting the work); being able to provide a reason for denying a membership request; and preventing unauthorized access to another group's content.

I don't think I am so naive as to believe everything in an nGen needs to be open to everybody all the time, but I am suprised there was enough interest in all three to place them high on the list of things people wanted to be able to do. I would have expected improved search, knowledge management, or even single sign-in to be more in demand.

Tim

  • Conv Mike Roeder - Oh man, let this be the last of the testing.
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    re: re: Release of nGen Collaboration v6.10!
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    by Mike Roeder on Jul 23, 2008 - 06:24 PM read 97 times
     

    Hi Tim - great question. I can't answer towards how many people were actually interested in that bit of functionality (and to be fair, the 'prying eyes' comment in the post by Steve was actually from me.) I've grown fond of transparency, and am trying personally to practice it more myself, and attempt to help others embrace it.

    That being said, what I can answer is the 'why' it was done, when to be sure there are bigger pieces of functionality this group is pushing towards. It's pretty innocuous, really. We've recently had 2 new-hires to the Apps Team Collaboration Group development team, and I was prioritizing for this release, I found a couple of items on our 'running list' that had some merit in terms of getting these guys' feet wet. The 'hide membership' option was one of them. So that being said, I wouldn't read much into that particular piece of functionality being included in this release.

    As to your other point "I would have expected improved search, knowledge management, or even single sign-in to be more in demand." - Agreed. Search is the BIG piece coming in 7.0 (along with hopefully some other 'huzzah' pieces). It's coming - and soon.

    A quick aside - we have SSO. There's improvements to be made for sure, especially as you navigate from hub to hub you should be recognized as a logged in user from the other hub. That is currently being prioritized. If you have some thoughts on the subject, please, create a conversation in the Apps Team Interest Group, or reply here.

    Thanks

    Mike Roeder

    • Conv Tim Bevins
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      re: re: re: Release of nGen Collaboration v6.10!
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      by Tim Bevins on Jul 23, 2008 - 08:41 PM read 54 times
       

      Mike,

      Thanks very much for the answers. I understand and appreciate your taking the time to respond.

      The progress is really more important than the specifics at this point, and I also appreciate the effort and resources being devoted to this.

      Tim

  • Conv Steve P.
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    re: re: Release of nGen Collaboration v6.10!
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    by Steve P. on Jul 23, 2008 - 06:26 PM read 62 times
     

    We have nGen Collaboration customers who want and need this feature. We will always have features that may or may not be as relevant to nGenera for internal use, but may be popular or desired by our customers. No doubt there are other features that will be added that will be in more demand, and Steve E. and the team are open to input on those, although they already have a great, prioritized feature list under development (Steve E. - maybe you can share that).

    • Conv Steve Elmore - Demoing Twitter
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      re: re: re: Release of nGen Collaboration v6.10!
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      by Steve Elmore on Jul 24, 2008 - 10:14 PM read 68 times
       

      Thanks, Steve!

      The roadmap has formed in a few different places, so I aggregated the information into one dashboard. This might be a good one to favorite, as an e-mail will be sent any time it is updated. This dashboard represents what has made it into the pipeline, not the entire wish list, and (soon) will have wiki pages associated with each feature to provide greater detail and facilitate feedback.

      Our overall goal is to have a substantial number of feature enhancements every 2-3 weeks and whittle down the list of user pain points identified at the nGen Collaboration Company-wide Meeting. This iterative effort will run in parallel with a higher level redesign of the user interface and feature set improvements. Rapid, iterative functionality improvement will drive up participation and foster more design input and use cases from the nGenera community.

      Additionally, our QA process (under Maarten Metz) will begin at the time we scope each feature enhancement, and increased collaboration with marketing and sales will help with their efforts. As much as possible, we will try to theme each release to focus on a set of related features. This will help speed the development and QA cycles and have more impact for users. The scheduling criteria considers feature dependencies and inter-dependencies, and ensures we do not paint ourselves into a corner.

      Thanks again to the development team for their excellent work!

      • Conv Steve P.
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        re: re: re: re: Release of nGen Collaboration v6.10!
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        by Steve P. on Jul 25, 2008 - 08:50 AM read 74 times
         

        This looks like a great list, and the dashboard plus wish list is very helpful.  Each of these features are important incrementally, but taken together 7.0 and later 7.1 will be a step change in nGen Collaboration.

  • Conv Brittain
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    I'm with you Tim!
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    by Brittain on Jul 24, 2008 - 10:39 AM read 60 times
     

    I wish we weren't being pushed in this "closed" direction, but that's the reality we face with early customers, as SteveP points out.

    On the other hand, IMO this is a transitional period.  A time when enterprises understand and incorporate transparency into their operations.  If and when we clear this phase, our collaborative products - which have always embraced internal and external openness - should be well positioned to serve those enterprises.


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    • Conv Steve P.
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      re: I'm with you Tim!
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      by Steve P. on Jul 25, 2008 - 08:54 AM read 51 times
       

      I think the early resistance to transparency is similar to early resistance to trusting the web for conducting e-commerce transactions.  These fall away over time, and providing some features which those customers may not even use much makes them feel more comfortable and helps internal champions slay the naysayers.

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