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Conv J Mike Munsil
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If I were to evaluate the capability of a small company to accept Web 2.0 tech, how would I do so?
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by J Mike Munsil on May 12, 2008 - 09:20 AM read 183 times
 

I am currently selling services to enable small businesses (REALLY small businesses) with 2.0 tech.  One very real challenge is to evaluate their ability to accept change.  Forget about what the change might be, their ability or inability to accept change trumps all other facets of the sale.

Indicators that I have seen so far, include:

- Self-identification (in response to open forums/conversations)

- Frustration with the status quo 

- Repeated trials of existing methods, just in differing 'flavors'


What do you think?

  • Conv hcpark
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    re: If I were to evaluate the capability of a small company to accept Web 2.0 tech, how would I do so?
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    by hcpark on Jun 16, 2008 - 01:01 PM read 27 times
     

    Hey Mike, thx for the post.

    BTW, I think about you every time I use MindJet.  Nice tool.

    I think as our community gets smarter and more familiar with what's out there, it might help to use those examples.

    Are they familiar with and/or are using wikipedia, google maps, zillow (or other map-enabled sites), facebook.

    I read someone who said that if you want to generate interest in something, start a contest or a quiz.

    Just some ideas.

     

  • Conv J Mike Munsil
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    re: If I were to evaluate the capability of a small company to accept Web 2.0 tech, how would I do so?
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    by J Mike Munsil on Jun 16, 2008 - 02:08 PM read 23 times
     

    Hey, Howard!

    I have sold the use of a wiki on a small-team short-term effort. We are in the middle of the effort right now.

    Client profile; small company within a small company (that is, the environmental group within a larger egnineering group)

    Experience with Web 2.0 tech: minimal, except for Wikipedia, but i tend to discount that as reading Wikipedia articles isn't really using the technology

    Team Size: 5 persons, all 5 in diffferent offices, including 4 different companies and 1 person in Oman

    Project Duration: 2 weeks (we are in week 2)

    Adoption of the wiki: minimal, 2 of 5 (eiki developer (me) and Oman user)

    End Goal of Wiki: fast document development, version control, quick and esay project manager oversight

    Of the 3 itemes I suggested in my initial post as possible indicators,    1 clearly fits (self-identification) and possible 2 (in terms of frustration that the PM doesn;t have the time available to be more involved).

    As this project goes forward, I will note lessons learned here, if there is interest.

    • Conv hcpark
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      re: re: If I were to evaluate the capability of a small company to accept Web 2.0 tech, how would I do so?
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      by hcpark on Jun 16, 2008 - 02:35 PM read 22 times
       

      Awesome.

      Out of curiousity (if you can tell us this) what tech are you using?

      I may have mentioned this before.  But you might want to look at http://www.openteams.com/.  Tory is a good friend of ours.

      Also, we may be able to open up our platform (but allow for their security), not sure.

      • Conv J Mike Munsil
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        re: re: re: If I were to evaluate the capability of a small company to accept Web 2.0 tech, how would I do so?
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        by J Mike Munsil on Jun 17, 2008 - 09:06 AM read 18 times
         

        I am using the simplest tech available.  I hosted a project site on my hosting service and installed the Dokuwiki wiki engine.

        Time spent:

        • 5 minutes to set up a new subdomain
        • 45 minutes to install and set up Dokuwiki, inclduing the skeleton of the project site
        • 45 minutes to create the project team users and implement the Access Control List system
        • Since then, about 1 hour a day to administer (that is my minimum daily charge).

        The project site framework is very simple. 

        1. Home Page
        2. How-To Page for using the system
        3. An Uploads/Downloads page for resource documents
        4. A Powerpoint file for navigation/editing the wiki
        5. Discussion areas at the bottom of each page

        The Home Page contains the following:

        1. Table of site backups with date and timestamp.
        2. Table of team members, containing all their contact information
        3. Table of quick links, including:
        • a link to the page that is the text document we are creating for the project
        • a link to a page with directions on how to use the system for this project
        • a link to an uploads/downloads page for project resources
        • a link to download a Powerpoint presentation on how to navigate and edit the wiki
        • a discussion area (topics and replies) at the bottom of the page

        For the page that is our deliverable, I simply pasted in the agreed-to table of contents for the report. Inside each subsection I posted the name of the team member responsible for that section. The wiki engine automatically created a menu with links based on section headings.

        As the text is generated on the wiki (mostly by cut and paste), another person receives an email notification of the changes and proof-reads and edits that section for grammar, spelling, consistency and citations.

        Once the document is complete I will simply cut and paste it into a Word (ugh) document.  I will use a macro to change the headings wikicode to Word styles, generate the TOC, and voila!

        --

        This particular project is to write the detailed scope fo work for a much larger project about US$600k for a construction project (about US$1bilion) that will be completed in-country by locals. We hope to also win the project oversight for the Us$600k project. If we do, we will have even more use for this (or similar technology).  This is a test case to prove my contention that wiki use for specific projects is dead simple and has huge benefits to the project team.

        I am also co-authoring a paper with a client on the use of wiki to manage external compliance audits. We are using the same tech to draft and edit that paper.

        Comments?

         

         

         

  • Conv J Mike Munsil
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    re: If I were to evaluate the capability of a small company to accept Web 2.0 tech, how would I do so?
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    by J Mike Munsil on Jun 19, 2008 - 09:29 AM read 62 times
     

    Howard, you asked the question earlier about what I thought about the idea that to generate interest in something, you start a contest. Sorry it has taken me so long to reply.

    That idea is at the heart of the philosophy of the writing forum that I founded, Liberty Hall Writers. 

    The basis for all interaction at the forums is a weekly writing contest (we call it a challenge). I started our first challenge in April 2005. This week we are holding challenge #150.  Collectively, we have written approximately 1,350 stories in the last three years.

    Over that period we were voted into 15th (2005), 8th (2006) and 2nd (2007) places  as Best Writer's Forums On The Internet.  Approximately 20% of our members who had previously never published are now published authors.  One member won Quarter Finalist in an international competition (based upon a story she write for our challenges) and was flown from Paris to San Francisco for an awards ceremony. After three years the forum in which we brag about our publications is now the 2nd (and sometimes the 1st) most used area of our site.

    What do the members receive as their reward for winning challenges? Nothing except the recognition of their peers; yet, they persevere. There clearly IS a lure to the idea of competition.

    The "hurdle" (Inclusivity only after effort) is another key feature of our philosophy, and is one that I believe is closely linked to the interest generated by competition.  In our case,  the 'hurdle' is the fact that we are a 'by invitation-only' community.  In order to gain entry, you must jump the hurdle. 

    You might at first suppose that I created a hurdle based upon people's writing skills. You would be wrong. instead, the hurdle is a perceptual and personal barrier.  It is actually quite easy to earn an invitation, and you do not have to have ANY writing skills at all.  You DO have to believe in yourself and you DO have to take several small, personally revealing steps.

    I believe that contests work to generate interest, and I believe that creating a barrier to entry intensifies that interest.

    What do you (all of 'you') think?


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