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re: re: Whose Experience is it Anyway?
 a reply to re: Whose Experience is it Anyway? in a conversation thread started hereby Alan Savoy on May 06, 2008 - 11:09 AM read 115 times |
I think you are right, that sounds like a big waste of your time and theirs. It seems the company is unwilling or unable to fix their quality problem. But, the good news is that with so many review sites available to consumers, you have the capability to fix the situation. If they are having this problem so frequently, enough poor reviews will impair their ability to continue bad business practices.
I think it is our responsiblity as consumers to correct the market by reading and writing reviews. I believe it is also a mark of commitment to customer experience for a company to include the ability for customers to post uncensored reviews.
What company and laptop are you referring to here?
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