|
By: boblandstrom
by boblandstrom on May 01, 2008 - 02:36 PM read 131 times Source: http://itorganization2017.wordpress.com/?p=237#comment-261 |
|
‘very interesting study, Vaughan, and I appreciate you sharing this.
This is of great interest to me because of my own strong interest in the power of Web 2.0 technologies to amplify collaboration and business processes in general. As you know, I’m working on the creation of a social layer on top of ITIL service management right now, and almost daily I’m seeing other applications of this too.
I’d like to bring to your attention an article that just came across my screen today:
http://www.cioinsight.com/c/a/Web-20/Web-20-Too-Good/?kc=CIOMINEPNL050108
This author is raising the notion that Web 2.0 technologies can be in fact, counter productive.
The piece first mentions the idea of “cognitive overload,” which I’m having a hard time coming to terms with (maybe I’m cognitively overloaded, who knows). At the moment, this seems somewhat trite to me.
Secondly mentioned is the potential that creation of a product using this sort of collaboration could create a product that doesn’t look or work like anything else they’ve created. Hmmm, this could be good rather than bad, right?
Anyway, while the source quoted in the article does admit he’s not sold on “the wisdom of crowds,” I think it’s good food for thought that is raised by these somewhat contrarian points.
Thanks.


