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Survey capability on e.laborate
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by Tim Bevins on Apr 11, 2008 - 01:49 PM read 1667 times

I see that, with e.laborate, we can create one-question polls and multi-question polls ("surveys") with questions on separate pages, but can we create a multi-question survey like the ones we do using our Vovici/Websurveyor subscription? I have attached a PDF of one we are using for the RLT Re.sults project.

Market segments (Agile Techology, Customer Experience) are interested in running brief "teaser" surveys of a few questions - perhaps 10 - and longer surveys as well for both clients and visitors / prospects. I checked out Confluence but don't see this capability here.

Are there plans to enable true survey (vs. one-question polling) capability on e.laborate?

With our Vovici sub, I believe we can choose to host surveys created using their app on our servers, if that makes sense.

Thanks.

Tim

Business IT Maturity Survey 040208.pdf

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by Laura Carrillo on Apr 11, 2008 - 08:35 PM read 145 times

Thanks for the info. Jeff. I think for brief, simple polls the tool would work fine, however there are instances where we do build in branch logic and may need more options for question type. I'd have to play around with it more. How are results reported back? I've seen the chart example for one question, can all results be exported to Excel?

Great question Tim!!

Thanks again Jeff,

Laura

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by Tim Bevins on Apr 12, 2008 - 10:29 AM read 75 times

Jeff,

Thanks for taking the time to show how e.laborate's survey capability, but we need to be able to do much more than post a survey that is a collection of one-question polls. For one thing, longer surveys would be interminable with one question per page and would likely put respondents off. e.laborate poll-based surveys might work okay for a brief, teaser survey of a few questions.

But, as Laura notes, there are some key capabilities we rely on for surveys: conditional branching is one; multiple question types (select one, select all, drop-down menus, open-ended text, matrix questions) is another; the ability to assign values to responses and the ability to require questions be answered are others.

But the most important issue, as Laura noted, is at the back end: collection and use of the data. This is where the current vendor, Vovici, really meets our needs. Charts / figures are created automatically showing percentage responses to every question, all the charts are individually exportable to Word or PowerPoint as metafiles or bitmaps.

The survey data are filterable and can be exported as tab-delimited or .csv files to either Excel or directly to SPSS. I would be happy to walk you through Vovici or you could request a demo directly from them.

Thanks.

Tim

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by Tim Bevins on Apr 17, 2008 - 12:18 PM read 186 times

Jeff,

What we need to be able to do is:

- create and run a single survey of 10-12 questions

- generate automatically a running tally of results

- generate automatically an average of the responses on an ongoing basis

- generate automatically a graphic (see the figure attached) that shows respondents where they are vs. the average score of all responses on all 10-12 questions

The intent is to let respondents see their IT-business maturity level relative to the average of all respondents.

I know there is a similar survey effort underway among the Customer Experience team.
The purpose of these surveys is to demonstrate our capability in both areas and to interest visitors and clients in finding our more about how they stack up and how they can improve their capabilities in both areas; a longer survey that digs much deeper on IT-business maturity is already available and CE team members are working on their own.

Ideally, the short surveys (and eventually the longer ones) will be hosted by BSG A so that we capture the data, which can be exported to Excel and later perhaps SPSS.

We would like to have the small IT business maturity survey up and running as soon as possible.

That's pretty much the story. Is it possible to work with someone in Apps to make this happen? We can continue to use Websurveyor / Vovici, of course, but want to have this survey on the BSG A site, rather than merely linked.

Thanks.

Tim

Sample IT Business Maturity Graphic.ppt

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