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Conv Tim Bevins
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Survey capability on e.laborate
belongs to nGenera Product Management  
by Tim Bevins on Apr 11, 2008 - 01:49 PM read 1808 times
 

I see that, with e.laborate, we can create one-question polls and multi-question polls ("surveys") with questions on separate pages, but can we create a multi-question survey like the ones we do using our Vovici/Websurveyor subscription? I have attached a PDF of one we are using for the RLT Re.sults project.

Market segments (Agile Techology, Customer Experience) are interested in running brief "teaser" surveys of a few questions - perhaps 10 - and longer surveys as well for both clients and visitors / prospects. I checked out Confluence but don't see this capability here. 

Are there plans to enable true survey (vs. one-question polling) capability on e.laborate? 

With our Vovici sub, I believe we can choose to host surveys created using their app on our servers, if that makes sense. 

Thanks.

Tim 


Business IT Maturity Survey 040208.pdf
  • Conv re: Survey capability on e.laborate
    Icon-thread a reply to Survey capability on e.laborate
    by Anonymous User on Apr 11, 2008 - 07:07 PM read 106 times
     

    We can't do conditional branching based on specific answers, but e.laborate supports the features in your example survey.  Click here for an example.

    The survey capability is an aggregation of polls.  So, you create your questions as a series of polls that are unpublished and linked together as a Survey.  The form of each answer is flexible (see below - multiple choice, pick one, or essay - plus you can allow a write-in answer if you want to allow flexibility on pick one or multiple choice).

    Polling.JPG

    (Click image to enlarge)
    You can add as many answers to the question within a Poll as you'd like and also change their order after they're added:

    Polling answer definition.JPG
    (Click image to enlarge)
    When creating the polls, go to the Advanced Options tab (see below) and un-check the Publish? checkbox so each poll does not show up separately - you only want the Survey to show up.

    Polling - hide for survey.JPG
    (Click image to enlarge)
    Then you create a Survey and add all the Polls together.
    For Essay questions, the author gets to see who submitted the answers:

    Polling - authors view of essay questions .JPG
    (Click image to enlarge)
    But others do not:  

    Polling - others view of essay questions .JPG
    (Click image to enlarge)
    • Conv Laura Carrillo
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      re: re: Survey capability on e.laborate
      Icon-thread a reply to re: Survey capability on e.laborate
       Icon-thread in a conversation thread started here

      by Laura Carrillo on Apr 11, 2008 - 08:35 PM read 179 times
       

      Thanks for the info. Jeff. I think for brief, simple polls the tool would work fine, however there are instances where we do build in branch logic and may need more options for question type. I'd have to play around with it more. How are results reported back? I've seen the chart example for one question, can all results be exported to Excel?

      Great question Tim!!

       Thanks again Jeff,

      Laura

      • Conv Tim Bevins
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        re: re: re: Survey capability on e.laborate
        Icon-thread a reply to re: re: Survey capability on e.laborate
         Icon-thread in a conversation thread started here

        by Tim Bevins on Apr 12, 2008 - 10:29 AM read 111 times
         

        Jeff,

        Thanks for taking the time to show how e.laborate's survey capability, but we need to be able to do much more than post a survey that is a collection of one-question polls. For one thing, longer surveys would be interminable with one question per page and would likely put respondents off. e.laborate poll-based surveys might work okay for a brief, teaser survey of a few questions.

        But, as Laura notes, there are some key capabilities we rely on for surveys: conditional branching is one; multiple question types (select one, select all, drop-down menus, open-ended text, matrix questions) is another; the ability to assign values to responses and the ability to require questions be answered are others.

        But the most important issue, as Laura noted, is at the back end: collection and use of the data. This is where the current vendor, Vovici, really meets our needs. Charts / figures are created automatically showing percentage responses to every question, all the charts are individually exportable to Word or PowerPoint as metafiles or bitmaps.

        The survey data are filterable and can be exported as tab-delimited or .csv files to either Excel or directly to SPSS. I would be happy to walk you through Vovici or you could request a demo directly from them.

        Thanks.

        Tim

        • Conv Tim Bevins
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          re: re: re: re: Survey capability on e.laborate
          Icon-thread a reply to re: re: re: Survey capability on e.laborate
           Icon-thread in a conversation thread started here

          by Tim Bevins on Apr 17, 2008 - 12:18 PM read 250 times
           

          Jeff,

          What we need to be able to do is:

          - create and run a single survey of 10-12 questions

          - generate automatically a running tally of results

          - generate automatically an average of the responses on an ongoing basis

          - generate automatically a graphic (see the figure attached) that shows respondents where they are vs. the average score of all responses on all 10-12 questions

          The intent is to let respondents see their IT-business maturity level relative to the average of all respondents.

          I know there is a similar survey effort underway among the Customer Experience team.
          The purpose of these surveys is to demonstrate our capability in both areas and to interest visitors and clients in finding our more about how they stack up and how they can improve their capabilities in both areas; a longer survey that digs much deeper on IT-business maturity is already available and CE team members are working on their own.

          Ideally, the short surveys (and eventually the longer ones) will be hosted by BSG A so that we capture the data, which can be exported to Excel and later perhaps SPSS.

          We would like to have the small IT business maturity survey up and running as soon as possible.

          That's pretty much the story. Is it possible to work with someone in Apps to make this happen? We can continue to use Websurveyor / Vovici, of course, but want to have this survey on the BSG A site, rather than merely linked.

          Thanks.

          Tim


          Sample IT Business Maturity Graphic.ppt

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