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By: Amy Madsen
 a reply to Customer Experience and the Element of Surpriseby Amy Madsen on Feb 01, 2008 - 04:03 PM read 144 times Source: http://customerinnovations.wordpress.com/?p=74#comment-177 |
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Hi Frank. Thanks for an interesting. For any of your readers interested in learning more about Net Promoter, we’d like to direct them to the official site: http://www.netpromoter.com. We also just published the Miami Net Promoter Conference blogs. There are a number of success stories at that link:
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