Members: Join   Log In
« Espen Andersens Technology Canon | Home | HEMA - Great example of product marketing & sales catalog!! »
Conv New AON Proposal Outline
by Anonymous User on Feb 01, 2008 - 12:04 PM read 66 times 		 

 

1. Executive Summary

2. Our Understanding

a. Background

b. Desired outcome

3. Scope

a. 2 year Journey to become Next Generation Enterprise

b. AON Platform for Agents and Customers (AON.Next)

c. Business Intelligence strategy and implementation

i. Analytics

ii. New products/services

iii. Modeling

iv. Customer experience

4. Approach

a. Phase 0

i. Program Principles

1. Collaborate

2. Plan

3. Prioritize

4. Deploy

5. Iterate

ii. Drive priorities through Customer Experience Design

iii. Best Practices (Program Management)

iv. Rationalize Data/Processes to create differentiating services

v. Collaborate with Agents, employees and external service providers

b. Phase I - Initiation

i. Build awareness

ii. Assess Capability strength and barriers

iii. Establish Program Management best practices and governance structures

iv. Establish collaboration communities and expectations

v. Develop Initial Services Reference Architecture

vi. Develop customer Experience Storyboards

5. Deliverables

a. Phase 0

i. Project Charter

ii. Project Plan

b. Phase I

i. Governing Plans and work stream plans for the following:

1. Edge workplace

2. Collaboration Workplace

3. Analytics Workplace

4. Next Gen computing Workplace

ii. Capability Assessment Findings

iii. PMO governance guidelines

iv. Services Reference Architecture

v. Customer Experience Storyboards 

6. Resources

7. Timeline and Budget

8. Critical Success Factors

 


Tony Gonzalez
Rating (0.0) 
Rt-00-16

4 Replies  |  Log In to Reply | Log In to Copy | Tell a Friend | Feed_small Secure_feed_16 Abuse_16x16

  • Conv Vaughan Merlyn
    Rank_docent     		AON Proposal Outline
    Icon-thread a reply to New AON Proposal Outline
    by Vaughan Merlyn on Feb 01, 2008 - 12:40 PM read 18 times     		 
    Latest looks very good.  One concern - how much detail do we intend to get into?  My inclination is to keep this all at a very high level - the deal we are offering is a "lighthouse customer co-creation approach" which lets them, as a very early customer, shape this to meet thier specific needs.  Until we have uncovered those needs (collaboratively) we are simply guessing, so creating a lot of detailed plans does not make sense, IMHO.

    No current tags

    Rating (0.0) 
    Rt-00-16

    2 Replies  |  Log In to Reply | Log In to Copy | Tell a Friend | Abuse_16x16

    • Conv Iterative - approach
      Icon-thread a reply to AON Proposal Outline
       Icon-thread in a conversation thread started here
      by Anonymous User on Feb 01, 2008 - 02:47 PM read 17 times       		 

      Well,  the Collaborate, Plan, prioritize, deploy, iterate would help in this co-creation approach.

       the key word being "Collaborate".  we might have to be set the expectation that this is a BSG/AON collaboration.


      ACTs, Tony Gonzalez
      Rating (0.0) 
      Rt-00-16

      1 Reply  |  Log In to Reply | Log In to Copy | Tell a Friend | Abuse_16x16

      • Conv Colby Thames
        Rank_member         		Too Episodic
        Icon-thread a reply to Iterative - approach
         Icon-thread in a conversation thread started here
        by Colby Thames on Feb 01, 2008 - 03:24 PM read 20 times         		 

        All,

         

        In the exec meeting and wont be on the call but this approach is very good but it looks VERY project-oriented and the platform nature of our offerings does not really show.

         

        Lets challenge ourselves to structure and price this in a subscription-oriented, platform approach.

         

         


        nGeneraLock
        Rating (0.0) 
        Rt-00-16

        Log In to Reply | Log In to Copy | Tell a Friend | Abuse_16x16

  • Conv MGlavich
    Rank_member     		Timeline slide and ITC summary
    Icon-thread a reply to New AON Proposal Outline
    by MGlavich on Feb 01, 2008 - 03:56 PM read 21 times     		 

    ACTsminitimeline.ppt
    2008 ITC Schedule.doc

    No current tags

    Rating (0.0) 
    Rt-00-16

    Log In to Reply | Log In to Copy | Tell a Friend | Abuse_16x16

Featured

nGen Collaboration v7.1
Project CBS
Project LIM
Project ITM
Wiki Archive
Concours Archive

Author Profile

Anonymous User  Feed_small Secure_feed_16

Moderator

Tag Cloud

academia advertising Apps Team Blogs branding Brian Magierski BSG business model citizen participation cloud computing Collaboration collective intelligence Communication Community connectivity content copyright crowd sourcing customer co-creation customer experience customer innovations Data Demand Maturity dilbert Documentation e.laborate Education election Elmore Enterprise 2.0 environment Espen Andersen Facebook Financial Services Frank Capek gaming GenX Globalization Google gov 2.0 government Industry Innovations internet Irregulars IS Management IT Infrastructure IT Management IT Maturity Jeff Milne Julien Dionne Katie Tierney Leadership Marketing mash-ups mashups mass collaboration Media & Articles N-Gen Net Generation New Paradigm News Next Generation Enterprise nGenera Product Management Office 2.0 Open Source Openness Outsourcing platforms policy politics Privacy prosumers Recruiting RSS SaaS Security SOA Social Media social networking Supply Maturity Talent Talent Management Tammy Erickson Technology Tom Steinthal transparency twitter Uncategorized user-created Vaughan Merlyn Web 2.0 wiki workplace Wikinomics wikipedia Wikis YouTube

Subscribe

Feed for nGenera Community:
Feed_small Public Secure_feed_16 Secure

Why subscribe? What is RSS?