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Conv By: Rick Lemieux
Icon-thread a reply to IT Service Management vs. IT Product Management
by Rick Lemieux on Jan 22, 2008 - 11:34 AM read 165 times
Source: http://itorganization2017.wordpress.com/2008/01/21/it-ser... 		External

Once again I think you are spot on…but like any construction project IT must have a solid foundation to operate from before they can move forward with initiatives that will drive the enterprise to the next level.


customer experience, IS Management, IT Management, IT Maturity, ITIL, Product management, Service Management, Vaughan Merlyn
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