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by ITIL: Necessary, but not sufficient! « IT Organization Circa 2017 on Jan 22, 2008 - 05:13 AM read 150 times
Source: http://itorganization2017.wordpress.com/2008/01/21/it-ser... 		External

[…] Posts IT Service Management vs. IT Product ManagementAboutBusiness-IT Maturity - a helpful lens for the future?Six Sigma and Process […]


customer experience, IS Management, IT Management, IT Maturity, ITIL, Product management, Service Management, Vaughan Merlyn
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