nGenera Community - You Know Youre Stuck at Level 2 When

You Know Youre Stuck at Level 2 When
by Vaughan Merlyn on Dec 10, 2007 - 01:00 AM read 574 times
Source: http://itorganization2017.wordpress.com/2007/12/10/you-kn...

Between 60% and 70% of IT spend is to “keep the lights on and the trains running.” (If it’s >70%, you know your in Level 1!)
Your business partners treat you as “order takers” - bringing you somewhat fleshed out needs that they want you to act upon.
You’ve implemented Portfolio Management disciplines, but only for project and program related work - not for steady state services (e.g., desktop support).
Your key metrics are reasonably balanced between inputs and outputs, and a few can even be reasonably described as “business outcome” metrics.
At least 5% of the IT budget is set aside for experimentation, learning, and innovation activities.
Projects usually come in on-time and within budget, but you don’t really know how well they do in meeting their forecast (in the business case) business value.
You’ve been successful (though it was a long time coming!) implementing a single global instance of a major Enterprise System.
There is a noticeable level of movement of people between your business units and the IT organization - i.e., both directions, and more than just once in a blue moon.
There is a common and consistently applied process for estimating and managing IT projects across the enterprise.
There is a real Enterprise Architecture capability that plays a role in most stages of the majority of projects across the enterprise.

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