|
|
The Real Sin of Email
by Vaughan Merlyn on Oct 09, 2008 - 10:00 AM read 229 times Source: http://itorganization2017.wordpress.com/?p=725 |
|
WSJ’s Business Technology blog had an interesting post asking Why Do You Hate Email? The post quotes Michael Osterman, saying:
Email has been stretched far beyond its limits…
I agree based upon what I see in my consulting clients, but not just in the traditional ways we imagine ’stretching’ to include (e.g., cc’ing the world, horrendously long tomes). In many cases, Email has become a de facto work flow solution - a function for which is is horribly unsuitable. This has happened due to the old “if the hammer is your only tool, every problem looks like a nail.” Absent the tools or wherewithal to really think through workflow needs and opportunities, Email became the answer. This is akin to the common mistake of automating bad business processes rather than re-engineering them in the light of automation possibilities.
I got more into this in a post a while back on The Myth of Information Overload. Challenge every Email sent and recieved - is this something that belongs as an email, or should it be part of an automated work flow process? I beleive that in the current economic conditions, we need to be digging deep to harness the next level of productivity and effectiveness gains - the technology is there - and there’s never been a better time to leverage it!
-
re: The Real Sin of Email
a reply to The Real Sin of Email
by Tim Bevins on Oct 09, 2008 - 12:56 PM read 56 timesokay, so, as much as I like to keep up with the conversation, why am I getting emails of every post re: "What customers will buy today" - 35 since 9:03 last night, some duplicates. Should I ignore, delete, set up a rule to block them?
connecting the words "email" and "sin" strikes me as demagoguery - there are uses for email (storage and workflow are not among them, I agree) but I am already on Twitter, Yammer, Plaxo, LinkedIn, Facebook, and don't want to search multiple places every day for "hits" that might relate to work. email works in some ways, distracts and delays in others; it's up to individuals to figure out how to make it work best for them; it should not be tossed out with the bathwater of all things 1.0 . . .
-
re: re: The Real Sin of Email
a reply to re: The Real Sin of Email
in a conversation thread started here
by Brittain on Oct 09, 2008 - 05:01 PM read 42 timesTo your first question, the answer is "because you asked for them". Every time you participate you can opt out using the "Notification Options":
-
re: re: re: The Real Sin of Email
a reply to re: re: The Real Sin of Email
in a conversation thread started here
by Tim Bevins on Oct 09, 2008 - 05:27 PM read 47 timesThanks, Scott.
I don't want to drop off because it is the only way I can be sure I remember to keep tabs on the conversation; it works well. Also, it makes it easy to find the conversation again.
-
-
Featured
Author Profile
Subscribe
Feed for nGenera Community:
Public
Secure
Why subscribe? What is RSS?